Shift Lead - Military Veterans

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u003cbu003eShift Leadu003c/bu003eu003cbru003e u003cbu003eJob IDu003c/bu003e 1176645BR u003cbru003eu003cbru003eu003cbu003eResponsibilitiesu003c/bu003eu003cbru003e u003culu003enu003cliu003eOpens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.u003c/liu003enu003cliu003eCompletes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.u003c/liu003enu003cliu003eModels and delivers a distinctive and delightful customer experience.u003c/liu003enu003c/ulu003eu003cstrongu003eCustomer Experienceu003c/strongu003eu003culu003enu003cliu003eEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.u003c/liu003enu003cliu003eModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).u003c/liu003enu003c/ulu003eu003cstrongu003eOperationsu003c/strongu003eu003culu003enu003cliu003eResponsible for holding store keys to open and close without management as necessary.u003c/liu003enu003cliu003eAssists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.u003c/liu003enu003cliu003eResponsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.u003c/liu003enu003cliu003eAssists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).u003c/liu003enu003cliu003eAssists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.u003c/liu003enu003cliu003eMaintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.u003c/liu003enu003cliu003eAssist with ensuring the Outdate program is followed with team members.u003c/liu003enu003cliu003eResponsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.u003c/liu003enu003cliu003eAssist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.u003c/liu003enu003cliu003eAssists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.u003c/liu003enu003cliu003eAssists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.u003c/liu003enu003cliu003eHas working knowledge of store systems and store equipment.u003c/liu003enu003cliu003eAssist at Pharmacy out window as requested.u003c/liu003enu003cliu003eEnsures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).u003c/liu003enu003cliu003eResponsible for bag checks of team members before leaving the store.u003c/liu003enu003cliu003eComplies with all company policies and procedures; maintains respectful relationships with coworkers.u003c/liu003enu003cliu003eCompletes special assignments and other tasks as assigned.u003c/liu003enu003c/ulu003eu003cstrongu003eTraining u0026amp; Personal Developmentu003c/strongu003eu003culu003enu003cliu003eAttends training and completes PPLs requested by Manager.u003c/liu003enu003cliu003eObtains and maintains valid PTCB certification or pharmacy license as required by state.u003c/liu003enu003c/ulu003eu003cstrongu003eCommunicationsu003c/strongu003eu003culu003enu003cliu003eServes as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.u003c/liu003enu003cliu003eReports disciplinary issues and customer complaints to management.u003c/liu003enu003c/ulu003eu003cbru003eu003cstrongu003eBasic Qualificationsu003c/strongu003eu003cbru003eu003culu003enu003cliu003eOne year of prior leadership, supervisory, or retail key holder work experience.u003c/liu003enu003cliu003eMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico)u003c/liu003enu003c/ulu003eu003cbru003eu003cstrongu003ePreferred Qualificationsu003c/strongu003eu003cbru003eu003culu003eu003cliu003ePrefer the knowledge of store inventory control.u003c/liu003eu003c/ulu003eThe following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.u003cbru003eu003cbru003eAn Equal Opportunity Employer, including disability/veterans.u003cbru003eu003cbru003eTo see the salary range for this position please click here: . If you are applying on a job board orunable to click on the link, please copy and paste this URL into your browser ****

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