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Job Details

Accounts Receivable Clerk

Location
Cincinnati, OH, United States

Posted on
Dec 07, 2021

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Profile

Tracks, monitors and actively pursues collection of unpaid invoices for the Firm's multiple locations
Works closely with billing attorneys in order to determine best course of action on a delinquent client account
Reviews the status of delinquent accounts and contacts clients and/or billing attorney regarding outstanding balances
Constantly reconciles delinquent client accounts to insure client maintains agreed upon payment schedules
Handles AR inquiries, researches discrepancies and provides printed snapshots of account activity to billing attorney and/or client as needed
Processes credit card payments over phone and applies to client balance
Answers Firm's Accounts Receivable phone line as needed, provides callers with pay history and account balances. If necessary, refers client complaints to Accounts Receivable Manager
Periodically analyzes assigned attorney's books of business to recognize potential collection issues
Coordinate the preparation of required analysis of billed and collected fees of individual clients
Scans related AR documents into CMS as needed
Performs additional duties as assigned
Follows all Firm established accounting policies and procedures
Requirements
Accountable - Owns mistakes and takes corrective action. Meets work deadlines as assigned Meets firm standards for attendance and punctuality
Meets deadlines for all required firm processes, including timesheets and other financial documentation
Analytical Skills - Ability to use thinking and reasoning to solve a problem
Conflict Resolution - Ability to deal with others in an antagonistic situation
Customer Oriented - Ability to take care of the customers’ needs while following company procedures
Decision Making - Ability to make critical decisions while following company procedures
Detail Oriented - Ability to pay attention to the minute details of a project or task
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal
Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties
Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement
Teamwork & Cooperation - Builds effective relationships with coworkers. Participates and contributes fully as a team member. Backs up other team members as needed
Working Under Pressure - Ability to complete assigned tasks under stressful situations

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