U of L Health Care
Louisville, KY, United States
Accounting, Manager, Executive
Mar 18, 2020
Jul 01, 2020
The Senior Director of Accounts Receivable oversees the daily operations of Accounts Receivable for University of Louisville Health. This includes customer service, billing, follow-up, cash positing, and correspondence. Responsible for AR operations leadership and teams to effectively motivate and direct staff in developing and achieving goals and KPI metrics of the revenue cycle. This position will collaborate with Revenue Cycle Leadership, Information Technology, Case Management and clinical service areas to proactively develop strategies to improve processes to decrease AR days and increase cash collections.
\u2022 Educate and work with the staff on importance of information throughout the revenue cycle\u2022 Work with department leaders to assure charges are posted within bill hold period\u2022 Maintain efficient billing and claims management processes\u2022 Detail knowledge of the Uniform Bill requirements\u2022 Understand electronic date exchange (EDI) in advanced form to accomplish a high clean claim rate\u2022 Provide education on regulations, systems, and billing requirements impacting claims from being paid\u2022 Audit and ensure high dollar claims are billed and followed up in a timely manner\u2022 Have knowledge of payer issues impacting claims and hold third-party payers accountable\u2022 Meet with Payor Contracting on a regular basis to collaborate on obstacles impacting the revenue cycle\u2022 Develop and maintain a good customer service team to respond to patients, guarantors, physician offices, attorney offices, etc in an efficient and friendly manner.\u2022 Ensure cash/adjustments are posted daily with accuracy\u2022 Put every A/R process under a microscope that could be negatively impacting cash and A/R days\u2022 Ensure each AR area is patient focused \u2022 Participate in system testing and training\u2022 Identify and automate processes to eliminate waste, repetitive tasks, improve efficiency\u2022 Create a team atmosphere and environment to foster \u201cdo things right the first time\u201d\u2022 Keep scorecards reporting key performance indicators for each AR area (Metris/KPIs)\u2022 Hold daily huddles to review the previous day\u2019s performance and set goals for the current dayThis document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
MINIMUM EDUCATION & EXPERIENCE\u2022 Bachelor\u2019s Degree in Accounting, Business, Business Administration, or similar area\u2022 8 years of hospital accounts receivable/Business Office management, auditing, or healthcare management experience, or equivalent experience required.
KNOWLEDGE, SKILLS, & ABILITIES\u2022 Detailed knowledge of Uniform Billing form locators\u2022 Critical thinking skills\u2022 Strong oral and written communication skills\u2022 Advanced Microsoft Office knowledge\u2022 Ability to foresee projects from start to finish
U of L Health Care
Website : http://www.uoflhealthcare.org