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Job Details

Job offer Collections Rep II - POST Full-time San Ramon - BNP Paribas

Company name
BNP Paribas

San Ramon, CA, United States

Employment Type

Accounting, Finance

Posted on
Mar 06,2019

Valid Through
Jun 19,2019

Apply for this job


United States-California-San Ramon



Job function

Collections / Commercial Workouts

Back to offers list



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REF: 043303

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries. Areas of delinquencies are categorized as follows: • Installment loan accounts • Revolving accounts • Lease accounts • Credit card accounts • Overdraft / Goldlines • Mortgage loans Accounts and calls are moderate to complex in nature. Performance objectives will be assigned on an individual basis regarding specific area(s) of responsibility.

Essential Job Functions

Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls.

May initiate and prepare files for repossession, charge-off, NOD and skip trace.

Ability to assess customer's financial situation for possible referral for loss mitigation.

Uses various collection systems to update customers' accounts and to send correspondence.

Understands and adheres to the Fair Debt Collection Practice Act, Collection Laws, and Fair Credit Reporting Act.

Other Job Duties

Other job duties may include the following: Understands and adheres to Fannie Mae (FNMA), FHA (HUD), Veteran's Administration (VA), and all private mortgage insurer's (PMI) rules and guidelines.

Performs other duties as assigned.

Required Experience

Requires basic job knowledge of systems and procedures obtained through prior work experience or education.

Requires 3 years minimum experience.

May require vocational or technical education in addition to prior work experience.


High School Diploma or GED Required


Good knowledge of consumer and or mortgage collection activities.

Knowledge of Fair Debt Collection Act, Collection Laws and Fair Credit Reporting Act.

Bilingual is a plus, but not required.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Primary Location:

United States-California-San Ramon

Job Type:



Collections / Commercial Workouts


Company info

BNP Paribas
Website :

Company Profile
BNP Paribas in the United States is part of a far-reaching global banking network, offering its clients a full range of services from investment and retail banking to asset management services. BNP Paribas has been present in the country since 1919 as the French American Banking Corporation and currently has over 14,000 employees in the US.

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