Monroe, LA, United States
We have an immediate opening for a Supervisor in the Carrier Access Billing department. The supervisor will provide leadership to the Carrier Access Billing staff in generating accurate and timely carrier access invoices. The CABS supervisor also provides operational support in the CABS organization and accurately generates access revenue streams for the company.
Analyze billing cycle trends, identify and explain financial variances to ensure billing accuracy and provide support to various finance teams regarding revenue trends
Assist/direct implementation of new products which relate to various corporate sales initiatives
Review and develop efficient and effective processes to reduce labor intensive efforts and increase billing accuracy
Serve as escalation contact for billing disputes
Ensure rates are properly updated in billing system when rate changes occur
Works to assure proper maintenance of the CDG billing system including interaction with the CDG programming staff relating to software updates.
Assist in implementing billing conversion data into the CABS system upon acquisitions and/or mergers
Communicate issues to management and work with other departments to ensure resolutions
Coach and train staff to strengthen their productivity in the department and company
Serve as a backup for a variety of other departmental functions
Bachelor’s degree (preferably in Business, CIS, or Engineering)
5 or more years experience in Business related field or CIS
Must have strong quantitative and data analytical skills to determine billing impacts.
Strong PC skills including Excel, Access, and Power Point; SQL/database skills a plus.
Strong communication skills including the ability to articulate technical, financial, operating and system issues to major stakeholders in a concise and cohesive manner.
Ability to meet bill cycle deadlines in a fast-paced environment.
Ability to multi task and prioritize job tasks while maintaining documentation
Ability to work independently and initiate discussions.
Ability to work overtime as necessary
Previous supervisor experience.
Knowledge of Access Billing.
Working knowledge of CDG billing system.
Strong analytical and problem solving skills as well as the ability to multi task.
Detail and process oriented with the ability to organize and set priorities.
Ability to utilize SQL and Webfocus to extract against mainframe and oracle databases.
Knowledge of product and sales offerings with ability to interpret contracts.
Excellent oral and written communication skills and the ability to interact well with others.
Working knowledge of the Company's financial operating and billing procedures.
Be a team player, optimistic, willing to learn and possess a strong work ethic.
Understanding of telecom industry standard databases and terminology (ex. LERG, NECA4, etc.).
Masters or Equivalent
Bachelors or Equivalent
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Nearest Major Market:
Telecom, Telecommunications, Engineer, Manager, Database, Technology, Engineering, Management
Website : http://www.centurylink.com/
CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The Company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers. The company also offers advanced entertainment services under the CenturyLink® Prism™ TV and DIRECTV brands. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations.