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Job Details

Tax Reporting Lead Bank Operations - Principal Associate

Company name
Capital One Financial Corporation

Location
Richmond, VA, United States

Employment Type
Full-Time

Industry
Accounting, Compliance, Finance, Military

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

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Profile

Knolls 4 (12021), United States of America, Glen Allen, VirginiaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Tax Reporting Lead, Bank Operations - Principal AssociateAs a Process Manager in Bank Operations, you will be part of a talented team responsible for creating and executing processes that delight our customers. This critical role on the Life Events and Specialty Services team is responsible for delivering on the requirements for Internal Revenue Service’s (IRS) Information Return Program (IRP). IRP requirements potentially affect every area of the bank as information returns are required for a wide variety of transactions such as interest payments, IRA distributions, etc. Timely and accurate reporting of this information both to our customers and to the IRS is critical. In this position, you will own the development and delivery of business requirements that a) drive compliance to state and federal reporting requirements, and b) deliver a flawless experience for our customers. You will engage with a broad set of internal and external partners to understand applicable regulations, design and execute business processes, develop metrics and dashboards, mitigate risks and remediate defects. You will apply a continuous improvement mindset to constantly eliminate waste in business processes, drive defect free execution and enhance customer experience We're looking for someone with a solid background in process management and the capacity to develop deep understanding of both application regulations and Capital One’s banking products. They must be comfortable developing proficiency in Capital One’s technology and data platforms. In addition, they must excel in working collaboratively, and influencing both vertically and horizontally. They must demonstrate great attention to detail, have a risk management mindset and be adept at planning and execution.General Responsibilities:Developing and owning business requirements that are compliant to applicable laws and regulations, and consistent with the high standards of customer experience set by Capital One.Drive delivery of core processes and projects to comply with IRS’ information reporting requirements. Manage execution of supporting processes including W9 and W8 mailings, B-notice processing, managing penalty notices, etc. Act as a subject matter expert to effectively partner with business partners to achieve desired outcomes or improvements and to ensure that any risks from changes in business or product strategy are mitigated. Identify and implement process improvements to drive issue resolution or mitigate risk. Lead and/or provide oversight to projects and collaborate with teammates on larger initiatives. Collect data and information, and use dashboard reporting to create transparency for business partners and senior leaders.Develop and maintain process documents including procedures, job aids and process flow diagramsMay lead a team and/or direct others on projectsBasic Qualifications:Associates Degree or Military Experience At least 2 years of experience in Process or Project ManagementAt least 2 years of experience managing business processes for organizations operating in regulated environments (banks, financial services, insurance)Preferred Qualifications:Bachelor’s degree1 years of experience executing IRS’ Information Reporting Program for a leading US bank1 years of experience in Compliance or Risk Management 1 years of experience in People ManagementCertified in Lean, Agile, Six Sigma, Business Process Management, or Project Management methodologiesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.,educationRequirements:Knolls 4 (12021), United States of America, Glen Allen, VirginiaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Tax Reporting Lead, Bank Operations - Principal AssociateAs a Process Manager in Bank Operations, you will be part of a talented team responsible for creating and executing processes that delight our customers. This critical role on the Life Events and Specialty Services team is responsible for delivering on the requirements for Internal Revenue Service’s (IRS) Information Return Program (IRP). IRP requirements potentially affect every area of the bank as information returns are required for a wide variety of transactions such as interest payments, IRA distributions, etc. Timely and accurate reporting of this information both to our customers and to the IRS is critical. In this position, you will own the development and delivery of business requirements that a) drive compliance to state and federal reporting requirements, and b) deliver a flawless experience for our customers. You will engage with a broad set of internal and external partners to understand applicable regulations, design and execute business processes, develop metrics and dashboards, mitigate risks and remediate defects. You will apply a continuous improvement mindset to constantly eliminate waste in business processes, drive defect free execution and enhance customer experience We're looking for someone with a solid background in process management and the capacity to develop deep understanding of both application regulations and Capital One’s banking products. They must be comfortable developing proficiency in Capital One’s technology and data platforms. In addition, they must excel in working collaboratively, and influencing both vertically and horizontally. They must demonstrate great attention to detail, have a risk management mindset and be adept at planning and execution.General Responsibilities:Developing and owning business requirements that are compliant to applicable laws and regulations, and consistent with the high standards of customer experience set by Capital One.Drive delivery of core processes and projects to comply with IRS’ information reporting requirements. Manage execution of supporting processes including W9 and W8 mailings, B-notice processing, managing penalty notices, etc. Act as a subject matter expert to effectively partner with business partners to achieve desired outcomes or improvements and to ensure that any risks from changes in business or product strategy are mitigated. Identify and implement process improvements to drive issue resolution or mitigate risk. Lead and/or provide oversight to projects and collaborate with teammates on larger initiatives. Collect data and information, and use dashboard reporting to create transparency for business partners and senior leaders.Develop and maintain process documents including procedures, job aids and process flow diagramsMay lead a team and/or direct others on projectsBasic Qualifications:Associates Degree or Military Experience At least 2 years of experience in Process or Project ManagementAt least 2 years of experience managing business processes for organizations operating in regulated environments (banks, financial services, insurance)Preferred Qualifications:Bachelor’s degree1 years of experience executing IRS’ Information Reporting Program for a leading US bank1 years of experience in Compliance or Risk Management 1 years of experience in People ManagementCertified in Lean, Agile, Six Sigma, Business Process Management, or Project Management methodologies At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).,employmentType:PE,identifier:R62529,industry:Full time,title:Tax Reporting Lead, Bank Operations - Principal Associate,url:https://www.capitalonecareers.com/job/richmond/tax-reporting-lead-bank-operations-principal-associate/1732/10244868,hiringOrganization:{@type:Organization,name:People Center},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:Richmond,addressRegion:Virginia,addressCountry:United States,streetAddress:,postalCode:}}}

Company info

Capital One Financial Corporation
Website : http://www.capitalone.com

Company Profile
Capital One isn't just concerned with what's in your wallet; it's interested in your bank account as well. The company is best known as one of the largest issuers of Visa and MasterCard credit cards in the US, but it also boasts a banking network of approximately 1,000 branches, mainly in New York, New Jersey, Louisiana, Texas, and the Washington, DC area. Subsidiary ING Direct offers online and direct banking without branches. Capital One, which serves more than 50 million customers in the US, Canada, and the UK, also has units that offer auto financing, write home loans, sell insurance, and manage assets for institutional and high-net-worth clients.

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