Salt Lake Community College
$27,062 - $27,981
Salt Lake City, UT, United States
Within the Cashiering Department, this position serves as a primary point of contact between students and student financial accounting. It includes performing various financial and accounting transactions, and is responsible for accurate transaction processing, providing excellent customer service, preparing financial documents and reports, and maintaining the security of assets within a secure office area. This position may mentor other part-time cashier personnel, and be alone and/or without supervision at times. Traveling to and working at various campus locations may be required. Scheduled work hours are based on departmental needs and may vary from time to time.
Essential Responsibilities and Duties
• Receive payment and post transactions in students’ accounts, finance, & campus card accounting systems, accurately entering the related financial information (amounts, detail codes, descriptions, indexes, accounts, etc.), in-person, over the phone, and from the mail.
• Complete numerous types of transactions using various methods of payment.
• Demonstrate proper cash handling procedures.
• Count and balance a cash drawer daily. Responsible for the security and correctness of large sums of money, at times.
• Issue and retain receipts for all transactions.
• Customer service: Respond to inquiries in person, on the phone or via email regarding student accounts, registration, financial aid, payment history, and refund status requests. Answer general College questions and direct students to appropriate department(s) for help. Resolve customers’ problems and make judgements on when to escalate more difficult problems to the Cashiering Coordinator.
• Student account research and reconciling
• Research of department, sponsor, and student records.
• Responsible for the security and completeness of a cash drawer.
• Observe department and college billing, cash handling, cash receipting, refund, and stop payment & void check policies.
• Observe federal regulations, such as
compliance and Federal Title IV Financial Aid disbursement rules and authorizations.
• Mentor part-time cashiers.
Responsible for opening the shift, which includes deactivating security alarms and unlocking the vault and safe, issuing cash drawers to other cashiers, and verifying cash drawer amounts.
• Responsible for closing the shift, which includes collecting all cash drawers, verifying their amounts, and locking them in the safe, locking the vault and safe, and setting the security alarm.
• Check in and out cash drawers from the safe, verify their amounts, and fill out paperwork to document.
• Develop and write procedures and other training materials.• Collect and file receipts, document copies, and other related transaction records and provide these to auditors when needed; properly destroy unneeded documents with confidential information.
• Count and balance cash receipts to a computer system report at the end of the shift.
• Prepare bank deposits and manifests and ensure they are ready and complete for pickup for armored car transport to the bank. Responsible to take deposits directly to the bank on holiday weekends.
• Prepare the cashier daily recap report in Microsoft Excel.Update student mailing address changes.
• Complete College required training, such as Americans with Disabilities Act (
), Anti-Discrimination & Harassment Avoidance (
), OSHAEmergency Procedures, Family Education Rights and Privacy Act (
), Workplace Violence (
), and Driver Safety Training (
• Maintain a supply inventory and order supplies when necessary.
• Attend meetings and other trainings that are applicable to your job duties and at the discretion of your supervisor.
Other duties as assigned.
Essential Responsibilities and Duties Continued
• Direct work experience in the designated business function.
• College and university work experience.
• High school diploma or equivalent.
• One (1) to three (3) years of direct, full-time, paid, work experience.
Knowledge, Skills & Abilities
• Knowledge of accounting or bookkeeping principles and practices.
• Ability to handle and count money and make change accurately.
• Ability to perform simple mathematical calculations.
• Knowledge of reconciliation practices.
• Ability to learn the intricacies of different areas of the College.
• Ability to memorize accounting codes, which are alphanumeric codes from 1 to 4 digits long.
• Knowledge of the importance of internal controls.
• Ability to communicate both verbally and in written format using English.
• Excellent customer service and interpersonal relations skills.
• Establishing and maintaining effective working relationships.
• Sensitive to student and staff needs.
• Ability to maintain confidentiality of work related information and materials.
• Ability to shift quickly between several tasks without loss of continuity.
• Ability to examine documents for accuracy and completeness.
• Ability to plan, organize, and implement assigned responsibilities and to work well under pressure.
• Ability to work accurately and efficiently in a fast paced environment with frequent interruptions.
• Ability to operate telephone, computer, copy machine, ten-key calculator, and other typical office equipment.
• Organizational skills.
• General clerical skills, including typing, copying, filing, emailing, and faxing.
• Detail oriented and the ability to concentrate and recognize errors.
• Familiarity with computerized information systems.
• Working knowledge of Microsoft Office software including Word and Excel.
• Knowledge of department, College, state, and federal policies, procedures, and practices with the ability to answer work-related questions and/or interpret and apply these guidelines correctly in various situations.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
Non-Essential Responsibilities and Duties
More information about Salt Lake Community College benefits: http://i.slcc.edu/hr/docs/benefits-summary-18-19.pdf
*Please indicate on your resume if your work experience is full-time or part-time.
Salt Lake Community College (
) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
Salt Lake Community College
Phone : 801-957-4210
Website : http://www.slcc.edu
Salt Lake Community College is Utah's largest college with the most diverse student body. It serves more than 60,000 students on 10 campuses and with online classes. All ages. Many interests. Flexible scheduling. With an exceptional range of academic and career-oriented options. A superb faculty—and a faculty-to-student ratio of 1:20—means our students get personal attention from exceptional academic and vocational professionals. With more than 120 areas of study, there's a lot of room to grow. This is a place that high school graduates can take their first step into higher education and later transfer to a 4-year school. Where students can earn training and skills to take them directly into the workforce. Career professionals sharpen their skills. And anyone can take a class for their own enjoyment.