Borden Dairy Company
Dallas, TX, United States
Accounts Receivable Lead
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Primary responsibility is to help lead the daily activities of the Accounts Receivable team with a hands-on approach. The team leader is responsible for execution and oversight in recording and reconciliation of cash-inflow activities for the organization. The position serves as a conduit to identify issues such as payment disputes with customers and summarize information so that the issues can be resolved. Serves as an escalation point for the team as well as internal and external customers. Provides input on coaching opportunities, workflow coordination and monitoring all activities within the Accounts Receivable team. Provides training to the team and reinforces exceptional customer service skills.
All matters listed herein are considered to be essential job functions. There may be other job functions which are essential, but are not listed below. Also, Borden Dairy Management may revise this description at any time deemed necessary.
Lead and monitor cash application processes ensuring that all cash receipts are applied and posted properly: and that all disputed deductions or invoices are investigated and resolved in a timely manner
Assist in converting/preparing bank files for associates
Ensure timely and accurate posting and reconciliation of revenue collection
Lead the monthly reconciliation of all A/R related accounts
Maintain assigned account portfolio. Includes collection and research on assigned accounts
Actively perform and monitor the progress of collection communications to clients on past due invoices
Lead, coach and advise the team members of the Accounts Receivable staff according to objectives led by the Accounting Supervisor and Manager
Lead the team in supporting management through provision of timely and accurate reporting on payment data, client account status information, Receivables Trends and Key Performance Indicators
Conduct period transactional and procedural audits to ensure minimal risk and maximum efficiency
Assist with designing and developing company Receivables Aging standards: assisting with the implementation of procedures to meet and exceed standard target ranges
Interface with the Account Management and Billing personnel to assist with client issues and communicate credit/reduction decisions
Develop and maintain working relationships with clients and other departments
Make recommendations to improve quality and effectiveness of invoicing and collection procedures
Initiate process improvement and quality reviews to simplify and improve productivity
Assist with developing process improvements such as escalation tiers, automation procedures, and review standards and performance management
Develop and maintain a comprehensive understanding of all transactions impacting the A/R aging
Schedule and lead aged trial balance meetings with Business Unit Sales staff
Schedule and lead one on one meetings with the Accounts Receivable Coordinators
Ensure that all processes within the Accounts Receivable Department are in compliance with the department and company code of ethics and meet management’s expectations for effective internal business controls
Perform other duties or special projects as assigned
Motivate subordinates to accomplish required responsibilities in an accurate, timely and efficient manner.
Provides training and monitors accounts and resolves discrepancies.
Ensure each associates’ activities are improving by setting an example of excellence in operations and superior performance.
Participate in staff meetings and one on ones to develop a high performing team.
Provides feedback to management about associates’ performance.
Ensure processes and procedures are being followed and documented.
Required to work/assist with month end closing processes
Assist in audit requests
Prepare and provide recommendations on changes to improve the Accounts Receivable department with regard to procedures, coordination between departments, and other practices that would improve operations from a customer service stand point.
Maintain a current Training Manual to assist in the training of new hires
Ensure projects are complete and deadlines are met.
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Associates degree or higher preferred.
At least 5 years of relevant accounts receivable and general accounting experience.
Strong financial and accounting background supporting multiple locations.
Proven ability to work cooperatively as a member of a team, coordinate efforts and collaborate with a variety of individuals as well as develop a high performing team.
Excellent organizational skills to establish priorities, work in a team context, and manage multiple activities to meet department, company, and system wide deadlines.
Proven ability to exercise discretion and judgment in dealing with confidential and sensitive matters.
Proven ability to deliver engaging, informative, well-organized presentations.
Intermediate to advanced experience working with Excel/Word/Outlook.
Must have strong communication skills (verbal, written and non-verbal).
Proficient in relevant computer applications (ROSS, JDE, SAP, AS400 or green screen).
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Borden Dairy Company
Website : http://www.bordendairy.com